Last updated: 22/JUNE/2026

This Privacy Policy explains how Carexpo Motorshow, the organiser of the Kenya Motorshow, collects, uses, stores, and protects personal information submitted through this website, registration forms, exhibitor forms, ticketing processes, enquiries, and related event communications.

By using this website, submitting a form, registering as an exhibitor, purchasing or requesting tickets, or contacting us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Kenya Motorshow is organised by Carexpo Motorshow.

Contact details:
Carexpo Motorshow / Jim Africa Exhibitions
1st Floor, Kenrail Towers, South Wing
P.O. Box 15668, Nairobi 00509, Kenya
Email: carexpomotorshow@gmail.com
Telephone: +254 710 346 853 / +254 733 733 692 032 / +254 707 907 935

2. Information We Collect

We may collect the following types of information:

a) Personal identification information

This may include your name, company name, job title, phone number, email address, physical address, postal address, and signature where required.

b) Exhibitor and business information

This may include your company profile, products or services offered, stand booking details, stand number, authorised representatives, contractor details, badge requests, advertising orders, electrical requirements, security requirements, and special event requests.

c) Payment and booking information

This may include stand fees, invoice details, payment confirmations, order forms, and related booking records. We do not intentionally collect or store full bank card details on this website unless processed through a secure third-party payment provider.

d) Website and technical information

When you use the website, we may collect basic technical data such as IP address, browser type, device type, pages visited, referral source, and website usage data through cookies or analytics tools.

e) Communication records

We may keep records of emails, calls, form submissions, complaints, requests, or other correspondence sent to us.

3. How We Use Your Information

We use the information collected to:

• Process exhibitor applications and stand bookings.

• Confirm eligibility, allocations, payments, tickets, badges, and services.

• Communicate event updates, deadlines, schedules, and operational notices.

• Coordinate stand construction, security, electricals, advertising, supplier services, special events, and access control.

• Prepare the official programme directory, where applicable.

• Respond to enquiries, complaints, requests, and support needs.

• Promote the Kenya Motorshow and communicate relevant event information.

• Maintain safety, security, crowd control, and proper event operations.

• Comply with legal, accounting, tax, regulatory, and contractual obligations.

• Improve the website, visitor experience, and event planning.

4. Legal Basis for Processing

We process personal data where it is necessary for one or more of the following reasons:

• To perform a contract with exhibitors, service providers, sponsors, ticket holders, or participants.

• To respond to enquiries or requests before entering into a contract.

• To comply with legal or regulatory obligations.

• To protect the legitimate interests of the event, exhibitors, visitors, organisers, and venue.

• To obtain consent where required, such as for selected marketing communications or optional promotional activities.

5. Sharing of Information

We may share relevant information with:

• Event organisers and authorised administration personnel.

• KICC and venue management where required for access, safety, security, and operations.

• Approved contractors, suppliers, and service providers, including security, electrical, cleaning, audio-visual, tentage, ticketing, badge, and event support providers.

• Banks, accountants, auditors, insurers, legal advisers, and professional consultants.

• Government authorities, regulators, law enforcement, or courts where legally required.

• Media or programme directory partners only where information is submitted for publicity, advertising, programme listing, or event promotion.

We only share information that is reasonably necessary for the relevant purpose.

6. Marketing and Publicity

We may use exhibitor company names, logos, product information, stand information, images, and submitted promotional material to promote the Kenya Motorshow before, during, and after the event.

By submitting promotional information, exhibitors confirm that they have the right to provide that information and that it may be used for event-related publicity, programme listings, media releases, website content, and social media promotion.

Individuals may opt out of direct marketing emails by contacting us or using any unsubscribe option provided.

7. Photography and Videography

Photography and videography may take place during the event for security, documentation, media, promotional, and publicity purposes.

By attending or participating in the Kenya Motorshow, visitors, exhibitors, contractors, and guests acknowledge that they may appear in photographs, videos, live broadcasts, or other event media. Where practical, specific consent may be requested for focused interviews, testimonials, or promotional features.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve performance, remember user preferences, analyse traffic, and support marketing or security functions.

You can adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

9. Data Security

We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, email system, or digital transmission is completely secure. Users are encouraged to avoid sending sensitive information through unsecured channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including event administration, legal compliance, accounting, dispute resolution, reporting, and future event planning.

Where information is no longer required, we will delete, anonymise, or securely archive it where appropriate.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permitted.

• Object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Request information about how your data is used or shared.

• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us using the details provided in this policy.

12. Third-Party Websites and Services

This website may contain links to third-party websites, payment platforms, ticketing services, suppliers, social media platforms, or partner websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Users should read the privacy policies of those third parties before submitting personal information.

13. Children

Children may attend the event under the supervision of an adult. This website is not intended to knowingly collect personal information from children without appropriate parental or guardian consent.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

15. Contact Us

For privacy questions, access requests, correction requests, complaints, or data-related enquiries, contact:

Carexpo Motorshow
Email: carexpomotorshow@gmail.com
Telephone: +254 710 346 853 / +254 733 733 692 032 / +254 707 907 935
Address: Jim Africa Exhibitions, 1st Floor, Kenrail Towers, South Wing, P.O. Box 15668, Nairobi 00509, Kenya